Effective Date: June 24, 2023
At Top Travel Centre, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (https://toptravelcentre.com/) and our services. By accessing or using our platform, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you create an account or make a booking on Top Travel Centre, we may collect personal information such as your name, email address, phone number, and billing details. We require this information to process your bookings and provide you with our services.
- Booking Information: To facilitate your travel arrangements, we collect details about your flights, hotels, rental cars, and other bookings made through our platform. This may include travel dates, passenger names, loyalty program information, and special requests.
- Communication Information: We may collect information about your communication with us, including emails, chats, and customer support inquiries. This helps us address your concerns and improve our services.
- Device and Usage Information: When you access our website, we may automatically collect certain information about your device, browser type, IP address, and usage patterns. This data is used to enhance your user experience and optimize our platform’s performance.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to personalize your experience, analyze trends, and gather information about how you navigate our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
- Provision of Services: We use your information to process and fulfill your travel bookings, communicate with you regarding your reservations, and provide customer support. This includes sharing your information with our trusted travel partners to facilitate your travel arrangements.
- Personalization: We may use your information to personalize your experience on our platform, provide tailored recommendations, and offer relevant travel deals and promotions.
- Communication: We may send you transactional emails, service updates, and promotional communications based on your preferences. You can opt out of marketing communications at any time.
- Analytics and Improvements: We analyze data to improve our website’s functionality, enhance user experience, and optimize our services. This may involve using aggregated and anonymized data for statistical purposes.
- Legal Compliance and Protection: We may use and disclose your information as required by law, legal process, or to protect our rights, property, or the safety of our users and the public.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@toptravelcentre.com.
By using Top Travel Centre’s services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.